Getting started
Four guided steps to
live conversations.
Every setup is assisted. We work through it with you, from the first conversation to your first live customer.
The path to live
Parlel alongside you at every step.
01
Together
Talk to us
A 30-minute call. We show you Parlel live and map it to your business: which journeys matter, and which systems it needs to reach.
You get: A plan for your setup
02
Your team + Parlel
Connect your systems
Connect the systems Parlel acts on, like your CRM, billing or store. Parlel's AI reads the tools your systems expose and helps build each connection.
You get: Your systems, connected
03
Your team
Configure in the portal
Add your knowledge, set your offers and limits, and decide which actions need which level of verification. No engineering required.
You get: Your rules, in place
04
Parlel alongside you
Go live
Switch on the channels you want: ChatGPT, Claude, your website. We stay with you through launch and the first live conversations.
You get: Live conversations
What we need from you
Five things from your side. We handle the rest with you.
Nothing to migrate and nothing to replace. Parlel works with the systems and content you already have.
Your knowledge
Pricing, policies, product information and FAQs: the content Parlel answers from.
Access to your systems
A technical contact who can authorise the connections to your CRM, billing or store.
Your commercial rules
Which offers to make, and the limits Parlel can negotiate within.
Your identity rules
Which actions need which level of verification before they run.
An owner on your side
Someone to run the portal day to day once you are live.
Early access
Parlel is in early access. Every setup is assisted, and our early partners help decide which integrations and journeys we build next.
Common questions
What teams ask before they start.
Do we need to replace any of our systems?
No. Parlel connects to the systems you already run, and actions resolve there. Nothing to migrate.
What if our systems aren't on an integration list?
There's no fixed list. Parlel's AI reads the tools your systems expose and helps build the connection.
Who on our side needs to be involved?
Someone who owns your customer experience or commercial rules, and a technical contact to authorise the system connections.
Which channels can we launch on?
ChatGPT, Claude, your own website and parlel.ai. You choose which ones to switch on.
Can we control what the AI says and offers?
Yes. It answers only from knowledge you've approved, and offers only within the limits you set.
What does it cost?
Pricing is set per company during early access. See our pricing page, or ask us on the call.
Start with a 30-minute conversation.
We'll show you Parlel live and map out what your setup would look like. No deck, no demo script.
Book a 30-minute conversation